Are Your Surveys a Waste of Time?
Developed correctly, a survey is a very powerful tool for gathering actionable data for a variety of purposes. Based on my experience, however, most surveys are a waste of time and effort for all involved. Why? Because the resulting data are worthless – i.e., incorrect, skewed, and/or not interpretable. In short, they are not actionable. Not recognizing they are working with bad data, however, people take action based on those results. Then they wonder why the initial problem hasn’t been resolved, or why people’s behaviors haven’t changed. There are easy, no-cost ways to ensure that your surveys result in accurate, actionable data that you can use with confidence to identify effective ways to address the desired topics or issues. As long as you’ve decided to make the effort to conduct a survey, why not write questions that produce usable findings? Below are three of the most common mistakes I see people making when developing questions for their surveys, as well as solutions for avoiding them. The good news: it doesn’t cost extra to write items correctly rather than incorrectly. So there’s no reason to let these mistakes derail your improvement efforts. Mistake #1: Requiring a single response to an item that asks multiple questions
Mistake #2: Asking only global questions
Mistake #3: Asking questions that require only “yes” or “no” answers
To read about other no-cost tips that will ensure that your surveys are not a waste of time, take a look at my article 26 Insider Tips to Dramatically Increase the Effectiveness of Your Surveys. To find other articles and resources that may be of value to you, I invite you to visit my web site at www.BusinessAlignmentStrategies.com and my blog at www.OptimizeBusinessResults.com. Alignment Solutions is a concise, bi-weekly newsletter written specifically to help organizational leaders optimize their business results. Your e-mail address is never shared with anyone for any reason. You may unsubscribe by clicking the link on the bottom of this e-mail.
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© 2014 Pat Lynch. All rights reserved. |