About Pat Lynch
Dr. Pat Lynch helps clients optimize business results by aligning people, programs, and processes with organizational goals. She is President of Business Alignment Strategies, Inc., a management consulting firm in Long Beach, California.
As the second of five kids and the one in charge of creating order from chaos, Pat got an early start in applying practical and effective management skills. Her experience delivering the local newspaper six days a week taught her how to be resourceful in overcoming obstacles. Known as “the only girl paperboy in town,” she still keeps the tie clips the newspaper gave its carriers every Christmas to remind her always to question assumptions like “only boys can deliver newspapers.” From her grandfather’s involvement in union organizing and her father’s negotiating experience on behalf of management, she learned there are at least two sides to every story – and that the story tellers really can get along personally even when they disagree professionally. Hours spent piecing together jigsaw puzzles taught her the key to success in any endeavor: knowing in advance what the final picture is supposed to look like.
Pat’s persuasion, communication, and negotiating skills were honed during the years she engaged in her avocation as a community organizer. She learned how to hold people accountable, measure progress toward goals, and use constructive confrontation as a way to effect positive change. Concurrently, her “paying job” as a senior financial analyst in the Finance and Treasury divisions of FedEx enmeshed her in a culture where the slogan “People, Service, Profit” accurately described how the company did business, leading her to conclude that all companies focus on their employees. The fact that they do not is why her consulting business continues to flourish.
As a social worker in Memphis, Pat learned that although bureaucracy can crush dreams and lower expectations, the human spirit still can rise above assumptions that somehow people are damaged. A New Englander transplanted to the South, she grew to appreciate differences between cultures, realizing that we’re all human beings, whether it takes us one syllable or two to say “ma’am.”
Pat’s work as an arbitrator and a mediator highlighted the need for fairness and sharpened her skills in conflict management. Her experience in state and local politics taught her how to forge consensus when total agreement is not possible, to listen closely to people’s stories, and that one or a few people truly can make a difference.
As a university professor, Pat discovered that people of all ages fail to achieve their potential because they don’t understand they are capable of enormous achievements. That realization has fueled her passion for helping people recognize and step into their greatness.
Pat earned a B.A. in Sociology, an MBA in Economics, and a Ph.D. in Personnel and Employment Relations (human resources, labor relations, organizational behavior). She is a graduate of Alan Weiss’s prestigious Million Dollar Consulting® College and the Million Dollar Consulting® Graduate School. Pat was inducted into the Million Dollar Consultant® Hall of Fame in 2009. She belongs to a number of professional organizations, including Society for Advancement of Consulting, American Psychological Association, and Society for Human Resource Management.
A consultant, executive coach, and speaker, Pat’s specialties include measurement, strategy, communication, and labor relations. She has authored and co-authored articles in academic and business publications as well as contributed chapters to two books.
One little-known fact about Pat is that as of 2009 she has walked seven marathons to raise money for the Leukemia & Lymphoma Society through its Team in Training program. These experiences taught her that our boundaries are seldom as narrow as we think they are, and that individuals with life-threatening illnesses are a tremendous source of inspiration.